YOUR TEAM CALLS WHEN READY
A held call, ready to hand over.
Open a small pool. Call the access number. Each professional receives a separate line.
Open pilot controls
Use the private access key saved with your pilot credentials.
REAL IRS · HUMAN ADMISSION, PHONE PICKUP
Get through the prompts. Park the hold. Hand it over.
Enable an admission call, dial (949) 506-4804, enter your PIN and press 2. Handle the IRS prompts yourself. Once you hear hold audio, choose Confirm hold & park below. A professional calls the same number and presses 3 to collect an available line.
Destination-side text appears below. Stop diagnostics before discussing any client account. Transcription stops before professional pickup and after 10 minutes. Text expires from the application after 24 hours; no audio recording is created.
Admission access is off.
Only confirm hold after completing the entry prompts. We do not yet detect an IRS agent answering or predict remaining wait. Have a professional collect the line promptly. Unclaimed lines close after 5 minutes; total call limit is 30 minutes. Three IRS attempts per day for this pilot. Audio recordings are off. Optional destination transcription is for diagnosis.
ONE POOL · SEPARATE CONVERSATIONS
Your simulated call pool
Open a pool to place calls to the test endpoint.
Held phone lines
No held calls yet.
Professionals
No callers yet.
Automated phone test
A test caller dials the access number, enters a unique PIN, and exchanges synthetic audio through the assigned held call. Audio is analyzed in memory; it is not recorded.
THE CALL TRAIL